Thousands of unemployed people are victims of IT problems of Pôle Emploi. Since January 2018, one million errors have been reported, which resulted in overpayment for beneficiaries. On social networks, replaced, express their anger and their misunderstanding. "You are regularly doing my updates for ten months, did not find your mistakes?", outraged one of them on Twitter.
On the other hand, Pôle Emploi denies that he made mistakes and guilt in the calculation of allowances for the unemployed. They would lose or poorly present their position according to Isabelle Kugler, director of Pôle Emploi in Paris in the 15th century. In 2017, over € 1 billion would be overpaid. Only a part could be repaid, a loss of 400 million euros. The amount and error has been increasing in recent years. According to Tennessee Garcia, the CGT trade union, this is due to the outsourcing of some of the agency's activities. On average, job seekers in the year 2017 would require € 456.
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