Google, Apple and Amazon pay employees to listen to our conversations


Google, Apple and Amazon are the three leading global technology companies. One of their latest products is your voice or "smart" assistant. Bloomberg's article reveals that employees in technology companies not only have access to the tapes produced by these devices, but also listen to them. So also your most confidential personal conversations that you have in your home, you can follow, if you are not careful enough and speak with an activated voice assistant.

Officially, all three companies recognize that people listen to audio recordings, but with the explanation that the goal is to improve speech recognition and improve the quality of the service. At the same time, it turns out that most buyers do not know that they can be exploited.

Bloomberg reports that he has talked with seven people who have watched audio files created by Amazon Echo's "smart" assistant and Alexa services. Viewers usually overwrite and mark the snapshots to improve Amazon's speech recognition system.

It's worrying that Amazon's employees identify and mark the name of each client, their Amazon account, and the serial number of the Echo device used. This means Anonymity of users is completely compromised.

Employees share how they communicated "comic and fun" conversations with colleagues. They reported that they reported on domestic violence and sexual violence, but they were not reported to the police.

While Amazon reveals that it is possible to collect some of the recordings made by its voice assistant, the company does not state that files will be listened to and processed by people.

The situation with the Syrian voice assistant Apple it's similar. Every iPhone or HomePod collects questions sent to the assistant. When they are examined by people. Apple does not have a personal ID, but the reviewers do not know who it belongs to or from which device. So User anonymity is guaranteed.

Google It also collects all the records and questions it has made through its / her assistant Google Assistant. However, the files do not have any personal information, but it is the task of the reviewers to simply overwrite the text, define the gender of the speaker, and indicate whether it is a child or an adult.

Google is the most used Google service, as every Android phone has a voice assistant that is activated by pressing the button and saying "OK, Google." Consumers need to know that the questions they ask for information will sooner or later be examined by other people, however the anonymity of users will remain.


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